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Car Rental

Can I cancel my car reservation online at faremax.com?
When will I be charged for my car rental?
What do I do if I lose my Internet connection in the middle of making a reservation?
Will the car rental price quoted be the total amount of my car rental?
What should I do if I was not able to pick up a rental car for which I paid a deposit?
How and when will I receive a car rental confirmation?
Do you accept corporate rates or discount coupons for rental cars?
Can I pick up and drop off rentals cars at the airport, as well as at other locations?
If the primary driver of the car I�ve rented is someone other than myself, does that person need to have his or her own credit card?
Are there age restrictions when renting a car?
May I pay for a rental car using my debit card?
Can I request specific equipment, such as a child car seat, on my rental car?

Can I cancel my car reservation online at faremax.com?
Yes. Please have your Itinerary ID and Confirmation Number ready and
click here to proceed. In some instances you may be required to cancel the reservation directly with the provider.

When will I be charged for my car rental? top
In most cases, your credit card will not be charged until you return the car. However, some car rental companies may require a deposit to be paid in advance when you make a reservation. If this is the case with the car you choose to rent, the deposit amount and terms will be noted in the rental details. You will have an opportunity to review and confirm the deposit charge before making a final decision. Also, please read the policy on cancellation fees that apply to your car rental.

What do I do if I lose my Internet connection in the middle of making a reservation? top
If you�re making reservations on faremax.com and lose your Internet connection before reaching the �Reservations Confirmation� page, you�ll have to sign-on again and restart the reservation process. If you�ve reached the �Reservations Confirmation� page, however, your reservation request and payment information has been accepted and a lost Internet connection after that point will not affect your reservation.

Will the car rental price quoted be the total amount of my car rental? top
No, state and local taxes and airport fees are not included. Because these additional fees are subject to change by local ordinance, faremax.com displays only the base rates for all car rental companies. If you require more detail for your reservation, call the car rental company directly and provide it with the confirmation number.

What should I do if I was not able to pick up a rental car for which I paid a deposit? top
You'll need to file a claim directly with the car rental company.

How and when will I receive a car rental confirmation? top
As soon as faremax.com receives the confirmation number from the car rental company, which is almost instantaneously, we�ll send you an e-mail.

Do you accept corporate rates or discount coupons for rental cars? top
We're unable to process corporate discount coupons at this time.

Can I pick up and drop off rentals cars at the airport, as well as at other locations? top
Yes. You may pick up and drop off your car at an airport location, or at other locations in the same city. When considering your pick-up and drop-off location, the following information will be important in helping you make a choice:

  • One-way car rentals are ONLY allowed from one airport location to another
  • "In city and surrounding area" requires that you pick up and drop off your rental car at the same location

If the primary driver of the car I�ve rented is someone other than myself, does that person need to have his or her own credit card? top
Yes. Car rental companies require that the primary driver present a credit card in his or her name, in order to drive the car. However, the name on the credit card used to reserve the car rental on faremax.com may differ from the name of the primary driver

Are there age restrictions when renting a car? top
Many car rental companies require the driver to be 25 years old. Some also restrict drivers over 65. If age restrictions are unclear in the rental rates or rules, contact the rental company directly

May I pay for a rental car using my debit card? top
Most car rental companies do not accept debit cards. However, some do on a limited basis. Even car rental companies that allow customers to pay by debit cards may require a credit card a deposit. You may use a Credit card or a Debit card to reserve a car on faremax.com, however, you do not have to pay with the same card.

Can I request specific equipment, such as a child car seat, on my rental car? top
Yes. Some special equipment may not be available from every car rental company or for every car model. Please call the car rental company directly before the pick-up date to learn whether your requests can be accommodated. Some special requests may require an extra fee that won't be included in the rates listed on faremax.com

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