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Payments & Billing

Is my credit card information safe at faremax.com?
What payment methods are available on faremax.com?
Can I book tickets for other people?
How long does it take for a refund credit to show up on my credit card account?

Is my credit card information safe at faremax.com?
We're committed to safeguarding your information. For that reason we employ a staff of security technology professionals and utilize a full range of the best security technology available. Specifically, your information is secured from unauthorized access from the Internet through market-leading firewall technology. We also protect the connection between your computer and our server from eavesdropping through industry-standard encryption technology. To ensure that we fulfill our commitment to safeguard your information, we continually assess new technology for protecting your information to make sure that our information handling practices are in accordance with the highest industry standards and best practices on the Internet.
Click here for more on our security and privacy policies.

What payment methods are available on faremax.com? top
You may pay by either Credit Card, Debit Card, Money Order, Certified Check and Bank Wire. faremax.com accepts Visa, MasterCard, American Express and Discover.
Car rental reservations can be made using a debit card, though in most instances when you pick up the car you'll be asked for a credit card. You may wish to confirm your car-rental agency's policies directly with that agency. The process for making and paying for hotel reservations is the same as for car rentals, though many hotels will accept a debit card for the deposit

Can I book tickets for other people? top
Yes, you may make reservations for other poeple. FAA requires that there be at least one adult passenger for every infant. During the purchase process, you will be asked to provide the names of all travelers on an itinerary. For security reasons, the airlines mandate that the name you provide matches the one of the traveler's government-issued ID. Please email us for more details.

How long does it take for a refund credit to show up on my credit card account? top
If our Customer Service has processed a refund for you, it will take, on average, four weeks to process.

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